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The closing date is 04 July 2024

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Job Summary

Are you a Registered Nurse or Allied Health Professional?

Do you have experience of case management and/or conducting assessments and the ability to chair and co-ordinate meetings?

We have an exciting opportunity for a Continuing Healthcare Assessor (CHC) to join our Funded Healthcare team. We are looking for someone who will align with our organisational values and will work with our team to support the screening and assessment of individuals applying for and already in receipt of CHC/FNC packages of care and be responsible for co-ordinating the most vulnerable people in society to ensure they are in receipt of the correct care.

Main duties of the job

If you are self-motivated and able to work under your own initiative, if you can work successfully both autonomously and as part of a team, if you have excellent time management and people management skills, and the ability to deal with difficult and challenging situations then this could be a great opportunity for you to join our team.

You will have the opportunity to liaise and work closely with the local authority, providers, patients and their families and other relevant agencies in assessing and supporting individuals, as well as developing care plans and review processes and making changes to care packages in accordance with the needs of the individual.

About Us

SCW collaborate with customers and partners across the health and social care system to manage, analyse, and improve performance and enableour customers to achieve the best possible outcomes for their patients and populations. We are aspiring to be the support and transformation service of choice in activities relating to health, wellbeing, and care. This builds on our core values and it is important that we add value for our customers and the system. This will enable SCW to grow and have the most impact and in so doing offers our people interesting work and rewarding careers.

SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

To find out more about what SCW has to offer, please visit Our offer to you page.

Job Description

Job responsibilities

You will work within a strong, friendly and supportive team, playing a key role in making recommendations on eligibility for CHC packages, as well as supporting the implementation of the national framework and national policies related to CHC/FNC.

Take a look at the job description and person specification to find out more about these roles and the skills and experience needed, and if you have any questions or want to find out more, then you can call the recruiting manager.

The duties of the post holder will be based in and around the Kent region but they may be required to work in NHS SCW sites across the region the organisation operates in, in a flexible manner to maintain continuity of the service.

To facilitate flexible working, although this is the postholders primary role, they may be required to undertake work in another role or team, commensurate with the grade of this post, in order to utilise the postholders experience and skills and maximise the efficiency of the organisation

Work Base : Kent House, Ashford.

Person Specification

Values & Behaviours

Essential

• Patient First – Customer Excellence
• Aspirational
• Collaborative
• Insightful
• Respectful

Education

Essential
• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• 1st Level RGN/RN,
• Registered Social Worker
• Registered allied professional
• Evidence of continued professional development
• Experience of supporting change management processes and an ability to adapt to change

Knowledge & Experience

Essential
• Experience of supporting change management processes and an ability to adapt to change
• Experience in communicating with and to a variety of stakeholders and service users
• A good understanding of the NF , Mental capacity act, Safeguarding policies and procedures; health and social care environment and roles and responsibilities within it

Desirable
• Experience and understanding of evaluating and measuring the performance of health services
• Workforce development knowledge and experience
• Working knowledge of office based software and data base entry
• Previous experience in similar role in public sector

Essential

Skills & Capabilities
• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Skills for communication on complex, sensitive and clinical matters, and demanding situations, requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks.
• Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues
• Critical thinking skills and ability to respond to sudden unexpected demands
• Strategic thinking – ability to anticipate
• Attention to detail combined with the ability to extract key messages from complex analysis
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Takes decisions on difficult and contentious issues where they may be several courses of action
• Skills for managing priorities and delivering successful outcomes within time frames
• Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
• Skills for managing expectations ensuring they meet financial targets
• Skills for managing expectations ensuring they meet financial targets
• Skills for manipulating information.
• Intermediate keyboard skills
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
• Understanding of and commitment to equality of opportunity and good working relationships
• An ability to maintain confidentiality and trust
• Used to working in a busy team environment
• Adaptability, flexibility, and ability to cope with uncertainty and change
• Commitment to continuing professional development
• Professional calm and efficient manner
• Effective organiser
• Demonstrate a strong desire to improve performance and make a difference by focusing on goals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS South Central and West Commissioning Support Unit

Address

Kent House

Kent, Ashford

TN23 1PP

Employer’s website

https://www.scwcsu.nhs.uk/ (Opens in a new tab)

For Questions About The Job, Contact:

Nola Xuba

scwcsu.chcenquiries@nhs.net

Date posted

26 June 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

891-CSU-7834SB

Job locations

Kent House

Kent, Ashford

TN23 1PP

Supporting documents

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