Customer Service Representative Jobs In Dubai UAE 2023 | KEO International

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Description:

We are seeking a highly motivated and passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and professional manner. This is an entry-level position, and it is a great opportunity for individuals who are looking to gain experience in a dynamic and fast-paced environment.

Responsibilities:

• Respond to customer inquiries and provide assistance with their needs
• Address customer complaints and resolve issues in a timely and professional manner
• Process orders and returns for customers
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure customer needs are met
• Identify and recommend process improvements to enhance customer satisfaction
• Meet or exceed customer service goals and targets

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving skills and ability to think on your feet
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficient in Microsoft Office Suite and Google Suite
• Ability to work independently and collaboratively
• Previous customer service experience is a plus
• High school diploma or equivalent required; college degree preferred

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