Job DescriptionAs Assistant Director of Sales (Leisure), you will be responsible for performing the following tasks to the highest standards: • Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets. • Responsible for the promotion and sales of all products of the hotel. • Complete sales targets and related tasks set by the hotel. • Develop sales plans and obtain approval from the Director of Sales, maintaining and developing customers in the region or industry according to the plan. • Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. • Produce quotations efficiently, send contracts to customers and follow-up promptly. • Show clients around the hotel. • Operate the hotel reservation system to book rooms, hotel facilities, etc. • Send the team s work order promptly and ensure that the relevant departments receive relevant information. • Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. • Recommend other hotel chains within the group to clients. • Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. • Ensure effective communication between the Sales team and the hotel Operations team through regular meetings. • Handle guest feedback or complaints. • Maximize sales at all times and effectively forecast team and leisure revenue. • Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. • Actively participate in the development of marketing plans and collaborate to achieve budgets. • Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. • Coach the Sales team to always ensure that quality services and products are delivered to customers. • Lead the Sales team to achieve departmental goals. • Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. • Conscientiously perform assigned tasks and special tasks. QualificationsTo successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: • University degree in hospitality management or business management. • Strong understanding of leisure segment in the UAE. • 5 years or above hotel sales and related experience. • Fluent English is a must, additional language proficiency is an advantage. • A valid UAE driving license. • Good communication, organization and presentation skills. • Able to work under strong pressure. • Understand international customers and have strong market analysis ability. • Able to lead by example