Job description

Position: Neighbourhood ManagerContract: 12-Month Fixed-Term Hours: Full-Time, 35 Hours per WeekSalary: £34,039 – £39,331 (DOE)Location: Flexible home working with a requirement for fieldwork within designated patches

Are you an experienced Neighbourhood Manager looking for your next challenge? We are recruiting for two dynamic professionals to join our client’s team on a fixed-term basis to cover maternity leave.

The Role

As a Neighbourhood Manager, you will manage a defined patch of properties, delivering exceptional tenancy and estate management services to residents. You’ll take ownership of your patch, ensuring tenants feel supported and their homes and communities are well-maintained.

Key Responsibilities:

• Tenancy and estate management, including pre-void inspections and new tenant sign-ups.
• Conduct home visits to address tenancy issues and breaches.
• Manage low-to-medium-level anti-social behaviour cases.
• Perform annual tenancy audits (minimum of 20% of patch properties).
• Investigate potential tenancy fraud or subletting concerns.
• Implement minor environmental improvements using a defined budget.
• Liaise with councils and stakeholders to manage neighbourhood projects.
• Represent the organisation at agency meetings related to community safety and development.
• Handle administrative procedures such as tenant rights, mutual exchanges, and abandoned properties.

About You

To excel in this role, you’ll need:

• Experience in tenancy and estate management.
• A proven ability to manage anti-social behaviour cases and tenancy breaches.
• Strong communication and organisational skills.
• Confidence in managing budgets and authorising payments.
• A collaborative mindset to work with local councils and stakeholders.
• A full UK driving licence and access to your own vehicle (essential).