Job description

Good Lines is small women owned US based company specialized in selling brassiers. We are currently looking for a customer service agent to join our team! The ideal candidate:

Has experience using Gorgias, Macros, and Shopify

Maintains customer records by updating account information

Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Able to correspond with a polite, empathic, and professional tone and manner

Someone who wants to work with our company long term

Customer Service Representative Qualifications / Skills:

Has experience with Gorgias and using macros

Excellent written and verbal english skills

Organized

Problem solving

Documentation skills

Analyzing information

Positive attitude

Pay: $5/hour