Job description

Responsibilities:

Assisting and advising customers who may be choosing from a variety of options.

Making reservations for customers based on their various requirements and budgetary allowances.

Processing payments and sending confirmation details to customers.

Sorting out any issues that may arise with bookings or reservations.

Selling and promoting reservation services.

Answering any questions customers might have about the reservation process.

Providing support to customers who may need to amend or cancel a reservation.

Requirements

• Experience working in reservations is a must.
• Customer-service experience.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in Microsoft office suite.
• Data entry experience.Good is Emails, Chats and Calls.
• Flexible working hours.