Trade Support Manager – Jobs in canada

Website Royal Bank of Canada

Job description

Job Summary

Take a leadership role assisting the Associate Director overseeing core functions and continually looking for ways to improve controls and service level to the CMIG business. Which includes reviewing new products and initiatives and maintaining a strong working relationship with the business and other internal stakeholders.

Job Description

• Act as a floater to cover other desks during vacation in collaboration with junior team members.
• Ensure prompt resolution of issues related to any mortgage settlements.
• Review and provide approvals on Journal Posting and settlements.
• Ensuring that process manuals are up to date, continually drive cross-train on all tasks within the team to maintain coverage.
• Provide training to team members.
• Investigate and resolve 3-way-reconciliation discrepancies in a timely manner.
• Oversee the monthly GL accounts attestation within the prescribed deadlines.

Must-have

• High degree of accuracy, attention to detail; ability to learn quickly and problem solve.
• Work effectively and reliably under pressure with minimal supervision; team player.
• Strong organizational, interpersonal, and excellent verbal/written communication skills
• Solid PC (Microsoft Excel, Word) and analytical skills. Advanced skills in Excel are a requirement.
• Bachelor’s degree or equivalent.
• At least 5+ years of financial services experience.

Nice-to-have

• Experience/working knowledge of Mortgages/MBS & Derivatives products and processing procedures
• Good working knowledge of various Systems: MHUB, Slim, People Soft, Infinity/Murex, OBI, IRIS etc.
• Other technical skills such as Python, VBA or SQL

Job Skills

Analytical Thinking, Business, Communication, Customer Service, Customer Service Management, Decision Making, Financial Products, Financial Services Industry, Interpersonal Relationship Management, Investment Performance Measurement, Leadership, Learning Quickly, Microsoft Access VBA, Microsoft Excel, Microsoft Excel Functions, Microsoft Excel VBA Programming, Mortgages, Operational Delivery, Process Improvements, Reconciliations, Risk Management, Taking Initiative, Teamwork, Time Management, Written Communication

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-11-25

Application Deadline: 2024-12-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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