job descrption

Are you looking for your first field-based role in agency sales or trade partnerships? Do you have fantastic long-haul, tailor-made knowledge and experience?

This is a great role for anyone looking to move into a field-based role who has retail travel industry experience perhaps as an Assistant Manager or Manager.

As a Trade Partnership Executive, you’ll be actively selling and promoting our full range of products as well as supporting our Trade Partnership managers with the implementation of new sales initiatives to drive our agent partners’ business forward.

You should be based in the East of England, although extensive travel within the UK and overseas will be required as well as some weekends and evenings to attend events and fam trips etc.

dnata Travel Group B2B is an award-winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations across 4 specialist travel brands – Gold Medal | Pure Luxury | Cruise Plus | Incredible Journeys. We are part of dnata Travel Group, part of the Emirates Group.

Job Accountabilities

• Visit and work proactively with agent partners to raise the profile and improve the performance of our B2B brands
• Utilise available tools to improve performance, ensuring ROI on time; including conference/video calls, group forums, managers meetings, multi-site training, conferences & roadshows etc.
• Work proactively with all departments to strengthen the internal knowledge of our agent partners.
• Work with the Agency Sales Support Team to improve agent communication, service & resolving booking issues.
• Support our Agency Sales Team with call handling, event planning and agency support.
• Engage in close working relationships with key suppliers, to include training, joint sales calls, hosting roadshows and other partner activity.
• Take personal responsibility for updating your own knowledge of product and brand campaigns and share your knowledge for the benefit of partnerships.
• Work closely with the Trade Partnership Managers to support the delivery of revenue & margin.
• Keep your social media channels up to date to promote business messages.
• Feed market intelligence back to the business

To be considered for this role, we need you to have the following skills, experience and qualifications:
• A sound knowledge of retail travel, especially B2B products and long haul scheduled travel.
• Excellent communication skills.
• A confident presenter.
• Strong time management & planning skills and able to prioritise and manage several different tasks at once.
• Great problem-solving skills.
• Results and target orientated.
• A good understanding of IT & social media
• Able to work on your own initiative and contribute positively to the team environment.
• Full, clean driving licence

We have some fantastic benefits, making us a great place to work:

• 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
• Additional annual leave purchase scheme
• Company pension scheme
• Life assurance
• Low-cost health care for you and your family
• Employee Assistance programme
• Mental Health First Aiders
• Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people
• Ongoing development – we have an in-house People Development Team
• Industry/social events – including supplier events, office socials & parties and pop-up shops
• Long service awards
• Belong programme – six Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy
• Volunteer days – one day’s paid leave each year to volunteer with a registered charity
• dnata4good – supporting the local communities we work, live and thrive in
• Refer a friend scheme
• Free eye care tests
• Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping