Job Description

Roles & Responsibilities

About the Role

Roles & Responsibility will include the following:

Works closely with Operations Manager and related departments on overall planning and execution related to the Operations Scope
Liaison for venue managers, traffic department, health and safety, security, ticketing, accreditation, housekeeping, and staffing suppliers
Collates a daily zone report and attends daily morning briefing meeting on behalf of operations
Supervise and arrange all operational files, make sure files are updated and kept complete on internal and externally shared folders
Oversees the successful implementation of structural, technological and activation setups and its requirements within the zone
Ensures that programming across all zones is planned and running smoothly
Will be able to create a safe overall crowd management and visitor s journey plan in cooperation with the Health & Safety Supplier
Will ensure that each zone is setup and managed according to agreed health and safety protocols inclusive fire extinguisher plans, Covid protocols, TUV permits and ensure agreed capacities are always managed as per protocols
Directs all staff and vendors documentation are submitted to accreditation and all required permits and licenses are in place and up to date
Works closely with security, accreditation, and venue managers to create a zoning and accreditation presentation for authorities and project team
Manages evacuation and contingency plans plus policies and procedures put in place by Health and Safety and Security
Oversees a comprehensive signage and wayfinding plan and supervises production and placed with venue managers
Will be aware of all requirements and the timely provision of all scoped operational services such as power, cleaning, staffing, and any other structural setups throughout the zones
Will oversee the planning of housekeeping and waste management within the zones and manage any concerns or changes if required with venue managers
Will work closely with the security provider to create and source security setups and oversee dot planning within the areas
Depending on zone location must be able to supervise and be aware of transport, parking, and traffic plans, VAPPs and schedules
Works with operations manager and allocated vendor point of contacts to create a comprehensive operations plan ready for approval
Produces together with Operations Manager Post Event Evaluation Report

Key Attributes:

• A minimum of 8 years experience in operating large-scale festivals
• Strong leadership skills
• Professional and well organized
• Experienced in acquiring event permits
• Proficient in MS office
• Confident with presenting to clients and government entities
• Excellent communication in English both written and verbal (Arabic will be an added advantage)
• Excellent time management and multi-tasking
• Confident in working with short timelines