Job title: Senior Airport Services Agent

Company: Emirates

Job description :

• To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures.
• Ensure all operational criteria are completed within specified time frames as per applicable procedures.

REQUIREMENTS Qualifications & Experience

• Airport Operations Passenger Handling
• Minimum Olevel or equivalent.
• Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing.
• Experience: Given the specific requirements at outstations, a minimum of 3 years airline industry experience is required.
• Knowledge/Skills: Knowledge of a Departure Control System and Computerized Reservation System.
• Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language.
• Proficiency in Microsoft Office applications.

ABOUT THE COMPANY A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.

Expected salary :

Location : United Arab Emirates

Job posting date : Sat, 15 Jun 2024 22:30:36 GMT

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