Job description

Remote Working – Retentions Sales Agent

Elizabeth Michael is recruiting for a Leading UK insurance provider for sales professionals to join their busy inbound retentions sales department on a REMOTE full time, permanent contract. You will need a minimum of 12 months consecutive telesales experience in a targeted environment (not retail) and will be highly rewarded with a competitive OTE.

Please note that due to the high volumes of applications we receive, you will only contacted further if you have been successfully shortlisted for the role.

• Equipment will be provided;

you will just need your own reliable internet connection.

Hours:

5-week rota, 9.30am – 2.30pm + 2 Saturdays in 5 weeks

Salary:

pro rata’d for part time: £15,327 per annum + average OTE £5,330 per annum

Our Benefits:

• Free Insurance protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
• Employee discounts – access to discounted Sky TV and mobile packages, together with a range of discounts for 100s of online and high street retailers
• Comprehensive training with clearly defined career progression opportunities
• Regular incentives with amazing prizes to be won
• Annual leave – 33 days annual leave (including bank holidays)
• Pension scheme – matched employer contributions up to 5% of basic salary
• Life assurance – employer funded cover of 4x basic salary

The role you’ll do:

• As a Customer Sales Advisor in our Retentions team, you’ll be the first of call for customers who are renewing or cancelling their plans. Day-to-day, you’ll:
• Retain customers and also upsell further insurance policies to cover their home appliances
• Use your brilliant sales and customer service skills to suggest other products that give added peace of mind.
• Share the features and benefits of protection products to help customers find the one that’s right for them.
• Build rapport with customers, get to know their individual needs and put their interests first, so they continue their protection with us.

The experience and skills you need:

• 12 months consecutive sales experience in one role within the last couple of years
• A driven mindset with strong sales skills and a love for hitting targets
• Proven experience of working autonomously or in a home-based position
• Great communication skills – you’re at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks and bounce back quickly

INDSASALES

Job Types:

Part-time, Permanent

Pay:

£23,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Additional leave
• Casual dress
• Company pension
• Employee discount
• Life insurance
• Work from home

Schedule:

• Day shift
• Weekend availability

Experience:

• Targeted Telesales: 1 year (required)

Work Location:

Remote

Reference ID:

INDSASALES