Job description

Job Summary

Qualifications:

• Education: Bachelor’s Degree in any field. Additional education or certification in office administration or a related field may be preferred.
• Communication Skills: Excellent verbal and written communication skills in Arabic and English are essential for effectively interacting with visitors, clients, and colleagues.
• Customer Service: A friendly and professional demeanor, along with strong customer service skills, is crucial for creating a positive experience for visitors and callers.
• Organization: Strong organizational skills are necessary for managing multiple tasks, schedules, and priorities efficiently.
• Computer Skills: Proficiency in basic computer skills, including word processing, email, and spreadsheet software, is often required. Experience with office equipment such as multi-line phone systems and printers may also be necessary.
• Attention to Detail: The ability to pay attention to detail is important for accurately managing appointments, messages, and administrative tasks.

Job Responsibilities

• Greeting and welcoming guests in a friendly and professional manner.
• Answering, screening, and directing phone calls to the appropriate person or department.
• Managing inquiries via phone, email, and in-person.
• Maintaining a clean and organized reception area.
• Handling incoming and outgoing mail and packages.
• Scheduling appointments and managing calendars.
• Assisting with basic administrative tasks such as data entry, filing, and photocopying.
• Coordinating meetings and conferences, including arranging refreshments and booking meeting rooms.
• Providing information to visitors regarding the organization, its services, and its policies.
• Assisting other departments with administrative tasks and projects as needed.