job descrption

This is an exciting opportunity for a committed, experienced, and enthusiastic administrator to join the SLP Complex Care Team.

The postholder will be responsible for providing a proactive, comprehensive administrative service to SLP Complex Care Programme, enabling the team to operate effectively and efficiently. This will include support for all programme/workstream related tasks, diary management, key meetings including formal minute taking and organisation, events, and ensuring that programme administration is completed to agreed timescales. Working within the administration team, the postholder may also be expected to provide cover for other admin colleagues whose functions include supporting the Single Point of Access. The postholder should therefore have the ability to quickly attain a good understanding of the Complex Care Programmes function.

The SLP collaborates with a number of stakeholders with trusts and across South London and therefore as one of the first points of contact you will play an important role in ensuring a good stakeholder experience and positive image of the service.

Your usual pattern of working will be Monday to Friday 09:00 to 17:00.

Please note that this post is likely to close earlier than the advertised closing date if sufficient number of applicants is reached.
• To provide a professional and high quality administration service to include setting up meetings, the preparation/distribution of agendas and associated papers, formal minute taking and follow up actions and distribute these as appropriate
• To liaise with Programme staff to ensure all relevant documentation is compiled and distributed in advance of meetings
• To provide administrative support to senior staff when required
• To act as a point of contact for the team, dealing and responding effectively with queries from stakeholders and to exercise judgement about where such inquiries should be referred or dealt with personally
• To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards
• To support the team with organising and planning events including helping to produce event documentation. For example, Microsoft Powerpoint slide packs and attendees list
• To develop and maintain effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team
• To make travel arrangements for the team when required.
• To monitor essential inbox(es) and ensure information is quickly passed on to relevant colleagues

The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, South London and Maudsley NHS Foundation Trust, and South West London and St George’s Mental Health NHS Trust, between them delivering mental health services to a population of more than three million people. The partnership brings together clinical expertise, experience and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients. Since its inception, the SLP has been a resilient and effective partnership that has improved patient experience, introduced innovation and developed new services across the 12 boroughs of south London.

One of the initiatives of the SLP is the Complex Care Programme. The aim on the Complex Care programme is to transform the way decisions are made and how these are used to inform the design of a care pathway to achieve improved outcomes for those with complex care mental health needs. A key focus is to ensure people are supported in the least restrictive setting, close to home and have a personalised outcomes based support plan that builds on their skills and assets and community connections.

We are looking for a highly motivated and enthusiastic individual required to provide and coordinate administrative services to the SLP Complex Care Programme.

For further details / informal visits contact: Name: Kellie Griffith Job title: Programme Support Manager Email address: kellie.griffith@slam.nhs.uk

Please contact Bronwyn Dewing in my absence.