job descrption

Cygnet Hospital Beckton is a service for women with complex mental health needs. Situated in the East End of London, the hospital has four different specialist wards including PICU, acute admissions and personality disorder services.

We are looking for a friendly and experienced Receptionist to join our team on a part time basis to provide a professional and welcoming reception experience.

You will be working 24 hours per week across 4 days covering the below shift pattern;
• Monday 14:30-20:00
• Tuesday 14:30-20:00
• Thursday 07:00-16:30
• Friday 14:30-20:00

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard.

Apply now to enjoy excellent career prospects while being part of an organization that cares about helping people.

Your day-to-day…

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We’ll offer you…

• Free parking and free meals whilst at work
• NHS Discount and the Blue Light Card
• Opportunities for further learning with our excellent apprenticeship scheme
• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & “Cycle to Work” scheme

You are…

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Please note: successful candidates will be required to undergo an enhanced DBS check