Job description

Maintain the smooth functioning of information technology by serving as the primary liaison between the technical and non-technical personnel. The IT Officer tracks all internal help requests and ensures they are filled, monitors IT performance to determine any problems and performs administrative tasks such as tracking computer-related orders, billing, maintaining license documentation and renewing upgrades. The IT Officer may also perform day-to-day computer support such as installing basic software and providing updates. As the first line IT contact, often contributes to a ATHS overall IT strategy.

IT Officer will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems, as well as undertaking general tasks which will promote the use of IT across the curriculum.