Job description

Company Description

Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.

Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.

Job Description

What the role is all about…

Three UK has a fantastic opportunity for a Head of Region to join our Retail Senior Leadership Team

Reporting directly to the Head of Retail you will be ultimately responsible for the retail operations for our most commercially critical region – London.

In this role you will lead and inspire a team of Area Managers to deliver against our retail strategy (operations, team, customer and sales) to deliver commercial success and strong employee engagement.

You’ll be a highly motivated and visible presence within your region to maximise employee engagement, ensuring they are clear on our purpose and the part they play in achieving our strategic objectives.

The successful candidate will have a strong of understanding of the retail landscape of London within a comparable organisation. You will have extensive direct and indirect people leadership experience, with the ability to turn engagement into commercial results. You will be able to build successful and meaningful relationships with a broad range of stakeholders across the business. Critically, you will have a passion for retail and people development.

What you’ll be doing…

• Providing strong leadership to the Region through being visible by promoting a positive culture and bringing the Three brand to life.
• Inspiring a high performing team to be focused and motivated to achieve objectives.
• Delivering KPIs through the management of your region, inspiring you direct and indirect reports to achieve sales results.

Qualifications

What you’ll ideally bring…

• Extensive experience of the commercial opportunities and challenges within London.
• Extensive leadership experience within a high volume, high footfall environment across multiple commercial sites.
• Extensive experience of leading a regional team and a large number of indirect reports ensuring clear direction and timely communications.
• The ability to drive the delivery of KPIs, budgets, customer and employee experience resulting in commercial success.

What you’ll receive in return…

• A competitive salary, a car cash allowance, a performance based annual bonus (eligibility cut off is 30th September) & an additional ‘flexible allowance’ to spend on additional benefits, topping up your pension, or to be added to your salary.
• Regional based working
• 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service.
• Private Medical Insurance, Life Assurance and Income Protection
• Free mobile phone package & unlimited sim-card

Additional Information

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Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, our core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.