Job description

Location: The current building location for this role is London – 2 Marsham Street

Facial Image Officer

Salary: £41,300 – £44,191

A Civil Service Pension with an employer contribution of 28.97%.

The Forensic Information Databases Service (FINDS) provides a national service that manages the inputs, outputs, and data integrity of the forensic information databases, namely the National DNA Database, the National Fingerprint Database (IDENT1), and the National Footwear Database. Each of these databases identifies links between DNA or marks found at scenes of crime with DNA, ten prints or shoe impressions obtained from arrestees (and on occasion other individuals such as vulnerable persons and missing persons).

The main responsibility of the Facial Image Team is to maintain the accuracy and integrity of the UCCI within IDENT1, ensuring it is lawfully aligned with the associated fingerprint sample. Providing a central customer base for the UCCI and system expertise supplying advice, support, and problem resolution to UK policing. Using their expertise to ensure that the intelligence provided to UK forces via the information stored on these databases is not compromised.

Job description

The Facial Image Officer provides operational support to police forces and key stakeholders, researching and monitoring for occurrences of data anomaly to initiate corrective actions. These responsibilities help to assure the quality and integrity of the data held within the national systems.

This is a critical role for maintaining public confidence in the national forensic databases in supporting policing in reducing crime, maintaining order, and bringing criminals to justice.

Key responsibilities

• To ensure the integrity and quality of Facial Image data held on the IDENT1 system is maintained. Achieved through regular review of reconciliation data and subsequent investigation and resolution of reconciliation issues in accordance with SOP and the QMS.
• Offer expert knowledge and experience to all UK police forces and suppliers, providing support and clear guidance required to ensure the integrity and quality of the person related data held on IDENT1 and associated databases.
• To contribute to the Facial Image Team service delivery effort to meet customer requirements, in accordance with the FINDS data assurance strategy and to set KPI and SLA targets.To provide metrics and updates to the Operations and Assurance Manager, and the FINDs Head of Unit to aid the improvement and accuracy of IDENT1.
• To comply with and have commitment to the FINDS QMS and all pertinent regulatory requirements.
• Participates in and contributes to the delivery of Operational Change Programmes and Continuous Improvement activities.
• Maintains effective working relationships with Key Stakeholders and Customers including: Home Office colleagues, Law enforcement Agencies of England and Wales, Northern Ireland and the Scottish Police Authority, CPS and Forensic Service Providers, and suppliers of the system.
• Any reasonable request within the limits of skill, experience, competence, and training.

Essential criteria

• Experience of working in a Law Enforcement Agency environment (such as Police Services or Border Control) or from within the Forensic Industry.
• Applicants will need to demonstrate an understanding of the policies and procedures impacting on the Police, system suppliers and Criminal Justice System to ensure that the data obtained is accurate and interpreted correctly, in the context of the environment of the database.
• Demonstrates understanding of the current UK Government legislation relating to taking, processing and retention of biometrics, and their associated data on other national systems.
• Awareness of priorities and policy in the Policing, other Law Enforcement Agencies and Criminal Justice Sector.
• Analytical and Problem Solving skills, with a particular focus on attention to detail.
• Resilience with the ability to respond to challenges positively and effectively.
• The role holder will be relaying information of a complex nature to an audience from a range of backgrounds. Therefore, a high level of interpersonal skill with good communication skills, and a strong customer and business focus is essential.

If you think you are a suitable match for this role, Please click ‘Apply’ for further information and details of the full job description.

“Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and are a Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service.