Customer Service Call Centre Agent – jobs in birminingam

Website Hagleys Group

Hagleys Group are currently seeking a motivated individual to join our team as a Customer Service Call Centre Agent. In this role, you will play a crucial part in promoting and assisting students within the higher education sector.

Are you a confident, outgoing individual looking for an opportunity to work in a fast paced fun environment? We pride ourselves on providing a great work and life balance.

The role:

• Engaging with prospective students over the telephone
• To make a high volume of outbound during the hours of 10:00- 15:00, 3 days per week.
• Marketing and promoting the benefits of our many courses, including beauty, life skills and progression and university courses/degrees.
• Tailoring your pitch to each prospective students unique requirements
• Effectively communicate pricing, promotions and package options to maximise sales opportunities
• Working as an individual advisor and contributing to the overall team
• Working in a targeted environment
• Responsible for generating leads and booking face to face appointments
• Turning leads into enrolments and sales

We are looking for individuals that are:

• Energetic, confident and outgoing
• Resilient
• Have promotions, sales or customer service experience (preferred, not essential)
• Strong negotiation and objection-handling abilities to close sales effectively
• Exceptional verbal communication skills with a confident and persuasive demeanor
• Excellent organisational skills and attention to detail to maintain accurate records

Benefits:

• Competitive rate of pay with an attractive commission structure and performance-based incentives
• Ongoing coaching and professional development opportunities to enhance your skills
• Opportunities for career advancement and promotion within the company

If you are ready to embark on an exciting sales career with a leading training provider, we want to hear from you!

Job Type: Part time

Supplemental pay types:
• Bonus scheme
• Performance bonus

Work Location: In person

Job Types: Part-time, Permanent

Pay: £10.42-£11.50 per hour

Benefits:

• Company pension
• On-site parking
• Transport links

Schedule:
• Day shift

Experience:
• Sales: 1 year (preferred)
• Customer Service: 1 year (preferred)

To apply for this job please visit uk.indeed.com.