Position: Account Manager (Amazon)

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.

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About Us

The Honest Company (NASDAQ: HNST) is a digitally-native consumer products company born in the Gen Z era to make purpose-driven consumer products designed for all people. Since its launch in 2012, Honest has been dedicated to creating thoughtfully formulated, safe and effective personal care, beauty, baby and household products, which are available via , third-party ecommerce partners and approximately 50,000 retail locations across the United States, Canada and Europe.

Based in Los Angeles, CA, the Company’s mission, to inspire everyone to love living consciously, is driven by its values of transparency, trust, sustainability and a deep sense of purpose around what matters most to its consumers: their health, their families and their homes. For more information about the Honest Standard and the company, please visit

Our Mission

We’re on a mission to empower people to live happy, healthy lives. We’re a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all.

The Role

The Honest Company has kicked off the search for an Account Manager to support our Amazon business! Under the supervision of the Senior Director, the Account Manager will help devise and implement strategies to increase revenue, grow market share, and improve CX. This is a multifaceted role that will span across multiple functions, however there will be a large emphasis on Merchandising, SEO, and Analytics & Insights.

The right candidate will be able to seamlessly collaborate with cross-functional departments as well as be able to approach the business from both an enterprise- and customer-mindset.

The objective is to increase volume, search ranking, and conversion via data driven decisions. This person must be extremely proactive, have the ability to implement processes and reporting, and have a passion for optimizing the customer experience.

Analytics/Insights/Custom Reporting:

• Own Amazon US Inventory health reporting; identify at risk items from both an over- and under-stock perspective – work with the Sr. Director to implement pricing tactics to move through excess inventory
• Work alongside the Sr. Director and Demand Planning on forecast accuracy improvements; monthly review of consumption actuals vs. forecast – help drive decisions around correct p-level implementation
• Own Lost Buy Box reporting as well as the relationship with our 3P mitigation agency; track ASP’s and Lost Buy Box rates and work in partnership with the agency to improve overall Margin health and Sales
• Utilize historical promotional performance to forecast lifts and sell through for tentpole events
• Leverage the digital shelf platform to track competitor promotional activity – lean on those insights to help form Honest’s promotional strategy alongside the Sr. Director
• Leverage the digital shelf platform to track and communicate automated profit recovery; identify where manual intervention is needed and work cross-functionally on the dispute process
• Leverage SKAI for Share of Voice insights – identify must-win KW’s as well as where Honest is losing and gaining to help drive media and copy decisions
• Utilize data from multiple platforms to identify critical keywords that will drive sales and execute changes to improve keyword ranking over time
• Leverage ABVP for Honest vs. total category and vs. key competitor metrics – create customized reporting to provide insights to the Brand and Marketing teams and to help identify brands to conquest
• Implement Amazon Fresh and Canada monthly Sales and Inventory health reports
• Co-own Subscription reporting to drive insights around consumer trends and preferences
• Monthly review of Brand Store analytics and competitor Storefronts for shopper journey insights
Sales/Merchandising:
• Co-own the launch of new products alongside the Senior Director; evaluate and define best in class go-to-market procedures and requirements
• Support in establishing the variation strategy of product assortment
• Co-own the overall CX and…