Job description

Job Description:

We are currently recruiting for a Service Engineer to work in our busy and diverse Service Engineering department. The main purpose of the post is to provide technical advice to Leonardo customers in support of them returning their aircraft to service whilst maintaining airworthiness. In addition to this, you will assist with cost of ownership and availability improvement initiatives for the benefit of internal and external stakeholders, and aid other areas of the business with technical advice to improve the company’s responses to customer issues.

Please note that this role is a JFF Level 6 (Engineering)

What you’ll be doing as a Service Engineer;

• Providing informed technical solutions and advice to customers, enabling them to maximise the availability and serviceability of their aircraft safely
• Discharging day to day operational technical support through a task management process, ensuring the originator provides all the required information and receives a response within the agreed timescales
• Contributing to the development of the aircraft in service by the direct feedback of in service technical issues to LHUK Product Support Engineering (PSE) within Customer Support & Services (CS&S)
• Preserving airworthiness of LHUK in service aircraft by close co-operation and coordination between Operators, Service Engineering and Chief Projects Engineer’s (CPE’s) offices
• Providing technical advice to LHUK colleagues to minimise material and minimise maintenance effort
• Providing engineering analysis of technical data feedback from customer operations
• Assisting the Platform leads to gain operational and cost of ownership support benefits
• Providing assistance to the Customer Service Managers with the provision of advice on in-service issues
• Supporting the material teams in understanding viable and approved alternatives
• Co-ordinating other business functions within Product Support Engineering and Core Engineering to deliver the customer requirements
• Reporting on issues, activities and trends and support pan variant impact assessments
• Providing performance and incident reports
• Providing the point of contact for high priority out of hours technical issues on a rotational basis for customers conducting 24/7 operations

What we need from you;

• Experienced Aerospace Engineer with a proven track record of responsibilities in either the maintenance or design and development fields
• HNC/HND or Degree in related Engineering subject with significant experience of aerospace design and / or maintenance in technically responsible roles
• Good communicator with strong Interpersonal and team skills (ability to communicate and interact at all levels of the business both within and outside the function)
• Good understanding of aircraft documentation and airworthiness
• Sound analytical skills and logic
• Excellent organisational skills
• Flexibility to deal with changing priorities
• Self-motivated and proactive in driving tasks through taking a thorough and methodical approach
• IT literate with all basic desktop applications and company standard software
• Integrity and professional approach

Security Clearance

You must be eligible for full security clearance. For more information and guidance please visit: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

Life at Leonardo

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people.
• Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us
• Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)
• Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year
• Pension: Award winning pension scheme (up to 15% employer contribution)
• Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing, Ethnicity)
• Lifestyle: Discounted Gym membership, Cycle to work scheme
• Training: Free access to more than 4000 online courses via Coursera and Linkedin Learning
• Referral Incentive: You can earn a reward for successfully referring a friend or family member
• Bonus: Scheme in place for all employees at management level and below

For a full list of our Company benefits please our website here.

Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK.

At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people’s full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection.

This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us.

Primary Location:

GB – Yeovil – Lysander Rd

Contract Type:

Hybrid Working:
Hybrid