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Job Title
Accounts Payable Manager, Disbursements – Remote

Requisition Number
R6787 Accounts Payable Manager, Disbursements – Remote (Open)

Location
Arizona – Home Teleworkers

Additional Locations

California – Home Teleworkers, Colorado – Home Teleworkers, Idaho – Home Teleworkers, Nevada – Home Teleworkers, New Mexico – Home Teleworker, Oregon – Home Teleworkers, Utah – Home Teleworkers, Washington – Home Teleworkers

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life’s uncertainties, and we’re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Accounts Payable Manager, Disbursements. Join us and support CSAA IG in achieving our goals.

Your Role: The Accounts Payable, Disbursement Manager is a position responsible for several functions within the Accounting Department. This includes:
• Managing Accounts Payable
• Managing Claims Disbursements
• 1099 Process and IRS Reporting
• Accounts Reconciliation
• Compliance with MAR regulations

In addition to these core responsibilities, The Accounts Payable, Disbursement Manager is involved in verifying, posting, computing and summarizing payments and accounting records. Responsible for reporting as well as analyzing and resolving any problems that may arise.

The position is responsible for developing and leading a team of accounting professionals, including managing, hiring, performance appraisals, coaching and developing.

Your work:

• Manage and oversee day to day disbursements for AP and Claims 1099 teams approximately $1B annually.
• Ownership of regulatory functions such as IRS 1099 Reporting, OFAC and EDD Compliance.
• Develop and manage the quality and production, ensuring efficient and effective processes.
• Manage daily workload and assignments, determine priority to ensure efficient workflow.
• Help address and resolve escalated inquiries and issues promptly.
• Analyze the data to identify trends, discrepancies, and opportunities for process improvements.
• Collaborate with GL team to support month-end and year-end closing activities.
• Respond and provide evidence for internal and external audits, develop, and implement controls to mitigate operational and reputational risks, including fraud controls.
• Develop and maintain KPI’s and operational policies and procedures.
• Develop and manage service level agreements, ensuring schedules and deadlines are met.
• Participates in the development of long-term strategic plans, develops tactical plans for Accounting Services and the forecasting of staffing needs.
• Provides the overall direction and planning for Accounting Services projects, including development of new systems, enhancements and products.
• Coach, develop, manage, train and mentor staff in the functional areas, conduct goals developments and performance evaluations.
• Understand multiple system capabilities, functionalities and reporting that impacts AP and Claims Disbursement Operations. Conduct gap analysis on missing, needed functionalities, recommends systems enhancements.

Required Experience, Education and Skills

• 7 years of in-depth AP experience
• 5 years of supervisory / managerial experience
• Bachelor’s degree with emphasis on Business Administration, Finance or Accounting or an equivalent combination of education and experience, with typically 5+ years of relevant work experience
• Strong knowledge of insurance industry payment channels and methods including AP, 1099 Reporting, and claims disbursements
• Advanced knowledge of financial transactions and financial systems and related accounting and regulatory compliance requirements
• Ability to influence and communicate effectively across the company and at all levels.
• Excellent interpersonal skills and ability to manage relationships at all levels within the organization
• Excellent Leadership and management skills, sound judgment and strong decision making, critical thinking and creative problem solving
• Ability to understand company goals/initiatives, business needs and regulatory business environment to translate them into actionable items.

What would make us excited about you?
• Located in the Phoenix area or the Pacific time zone
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentA[redacted].

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $135,180 – $150,200. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $110,520 – $164,000. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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